Returns and Refunds

Return Policy

At Mix It Up, we are dedicated to delivering high-quality items that surpass our customers' expectations. We understand that issues may occasionally arise with your purchase, and we are here to assist you with our hassle-free return policy. 

Starting online returns is easy:
Visit our returns page

 and fill out your order number and email to begin your return process.

Eligible Items for Returns:
Items eligible for return are those that fall within our 30-day return policy, unworn, in the original packaging, and devoid of any stains.

Non-Refundable Items:
Please note that personalized merch, gift cards and discounted items are non-refundable.

Refund Solutions:
Upon receipt and inspection of your item, you are eligible to receive store credit for the value of your item.

Return & Exchange Fee:
We will facilitate the creation of a return label for you, and the cost of that label will be deducted from your final store credit.
 

To start your return, please visit: